Introduction to Sisense-Managed Cloud Services

Sisense-Managed Cloud is designed specifically for application builders and analytics professionals, allowing you to focus entirely on insights and analytics integration without worrying about infrastructure management.

As the recommended and most effective way to leverage Sisense, the Cloud Managed service provides immediate access to the latest Sisense features, ongoing system optimization, and proactive management. Your analytics environment is continuously monitored and supported by Sisense experts, ensuring maximum uptime with a guaranteed 99.9% SLA.

Furthermore, Sisense secures your data with encryption in transit and at rest, and all connections to the Sisense web application are over HTTPS. For more information, see Sisense Cloud Security.

Comparison of Managed Cloud and Self-Hosted

Category

Managed Cloud

Self-Hosted

Hosting

Hosted by Sisense on AWS, a cloud provider.

Deployed on-premises or on your own cloud infrastructure (AWS, Azure, or Google Cloud).

Maintenance

Fully managed by Sisense, including Sisense application upgrades, monitoring, and infrastructure maintenance.

Requires manual maintenance, Sisense application upgrades, setup of monitoring, and  infrastructure maintenance.

Setup Time

Minimal setup; Sisense owns configuration and deployment.

Longer setup time due to server provisioning and configuration.

Cost

Pricing that includes hosting.

Potentially lower licensing costs but requires investment in infrastructure and IT resources.

Configuration

Limited control over infrastructure configuration, logs, and monitoring of the hosting environment.

Full control over infrastructure, environment configuration, logs and monitoring.

Scalability

Easily scalable; Sisense manages resource scaling.

Scalability depends on the infrastructure and team capacity.

Security

Managed security, including compliance with standards like SOC2 and GDPR.

Full responsibility for security measures, policies, and compliance.

Support

Priority support for infrastructure and software issues.

Support primarily for the Sisense application; infrastructure issues handled by your team.

Compliance Requirements

Managed compliance, with certifications maintained by Sisense.

Organizations must ensure infrastructure meets compliance needs.

Disaster Recovery

Built-in disaster recovery with backups managed by Sisense.

Requires setting up and managing backup and disaster recovery Sisense solution.

Technical Expertise

Minimal technical expertise needed.

Requires a skilled IT team for setup and ongoing maintenance.

Key Considerations

  • Managed Cloud: Ideal for all organizations seeking simplicity, reduced operational overhead, and quick deployment without deep technical expertise.

  • Self-Hosted: Suitable for organizations needing full control over their environments, stricter security requirements, or specific infrastructure customizations.

Additional Resources

To learn more about Sisense Cloud Managed Services see: