Backing up and Restoring Data

Backup

Sisense is responsible for backing up your data and then restoring that data, when required, in response to various types of incidents. The following describes the backup and recovery practices and timelines for recovery from different incident types.

Repository Backups

Sisense performs backups of metadata and file systems according to the practices below. Backups are taken at midnight based on region, and before upgrades.

Category	Backup Practice	Available backups
File Systems	Sisense takes a nightly snapshot of all disk volumes, except for the root partition. The snapshot is taken according to the time zone of the server.	Daily - Today and Yesterday Weekly - Every weekend, for 4 weeks prior Upgrade - Before the Upgrade is saved, for 14 days
Metadata	Sisense takes a nightly application metadata backup. Restoration of it may require rebuilding all cubes.	Daily - Every midnight, for 7 nights prior Weekly - Every weekend, for 4 weeks prior

For disaster recovery purposes, Sisense ensures that backups are encrypted at rest.

Sisense can restore your metadata as required throughout the subscription term. At the end of the subscription term, the final backup is retained and available for 30 days after subscription termination.