Installing Sisense on OpenShift Offline

Last updated: October 21, 2026

Tier Deployment
Enterprise On-Prem

You install Sisense on an existing OpenShift cluster by running sisense.sh from a Linux machine that is logged in to the cluster. The installer works only through the Kubernetes API: it does not connect to, or run anything on, your OpenShift nodes.

Tip: Already have a Kubernetes cluster? You can install Sisense with Helm directly, without sisense.sh, a Linux install host, an SSH key, or sudo. See Installing Sisense with Helm on an Existing Cluster (Multinode/Cloud) and Choosing an Installation Method.

Prerequisites

  1. Linux OS supported by Sisense. See Minimum Requirements for Sisense in Linux Environments for more information.
  2. Storage supported by Sisense (for example: NFS, etc.). See Minimum Requirements for Sisense in Linux Environments for a complete list.
  3. A licensed Red Hat Pull Secret
  4. Access to your cloud CLI and credentials
  5. OpenShift environment. If you have not already prepared an OpenShift environment, see Preparing an OpenShift Environment.
  6. The project, Role, SecurityContextConstraints, node labels, and StorageClasses described in Installing Sisense on OpenShift . On OpenShift, the installer does not label nodes and does not install storage for you.
  7. On the machine that runs sisense.sh, a regular (non-root) Linux user that can run sudo without a password (NOPASSWD) for the duration of the installation. You can remove the NOPASSWD rule after the installation. This is needed only on that machine; your OpenShift nodes are not touched. The same user must be logged in to the cluster (oc login) with cluster-admin rights.

Sisense Installation

To install Sisense on OpenShift offline:

  1. When installing Sisense offline with a private docker registry, perform the following additional steps:
    1. Retrieve your Docker secret file.
    2. Create a Sisense namespace.
      oc create ns ${NAMESPACE_NAME}
    3. Apply the Kubernetes secret within the namespace.
      oc create -f secret.yml -n ${NAMESPACE_NAME}
  2. Contact your Sisense Customer Success Manager to obtain a link to download the Sisense offline installer with the command:
    wget {$PACKAGE_URL}
  3. Extract the Sisense package.
    tar zxf ${PACAKGE_NAME}
  4. Navigate to the Sisense directory.
    cd sisense-*
  5. Edit the oepnshift_config.yaml file.
    vim openshift_config.yaml
  6. Modify the following parameters. The following parameters are mandatory and you must configure these:
    • k8s_nodes: Must be defined with the name of the Sisense nodes (best practice is to configure non-master nodes - oc get nodes | grep -v master)
    • is_openshift: Set to true
    • offline_installer: Set to true
    • docker_registry: Docker registry to upload all Sisense docker images
    • pull_secrets_name: When using private repositories, specify the docker Kubernetes secret
    • rwx_sc_name: The name of your ReadWriteMany StorageClass
    • rwo_sc_name: The name of your ReadWriteOnce StorageClass
    ParametersValue

    k8s_nodes

    K8S node/nodes are the set of machines that will be used to run Sisense. These nodes must have the name of the Sisense nodes.

    The installation machine is used only during installation to run the installation scripts. The Installation machine can be one of the K8S nodes, but it can also be a different machine (remote installation)

    node: Enter the name of your nodes to be included in the cluster. You can retrieve their values with the command:
    kubectl get nodes

    role: Define the role of the node. There are three possible values: query, application and build.

    is_openshift

    Set to true when you are installing Sisense Linux on OpenShift.

    offline_installer

    Set to true when you are using an offline installer.

    docker_registry

    Enter the address of your server.

    pull_secrets_nameEnter your pull secret name to configure you docker-secret when your registry is private.

    application_dns_name

    Enter your DNS name. The default is the first node of your external IP. If you have not defined a secure connection (No SSL), Sisense uses the external IP of your first node when accessing Sisense.

    This value can only be defined when installing or upgrading Sisense. After defining this value, you can view it on the Admin page under General Settings.

    linux_user

    Enter the name of the Linux user that runs sisense.sh on the installation machine. Use a regular (non-root) user that can run sudo without a password (NOPASSWD). This is needed only on the installation machine; your OpenShift nodes are not touched.

    ssh_key

    SSH is not used when you install on OpenShift. However, if ssh_key is empty, the installer still prompts for the password of the Linux user defined in linux_user. To skip the prompt, set ssh_key to the path of any existing key file. The installer checks only that the file exists and sets its permissions to 400.

    cloud_load_balancer

    Enter true if you have defined a load balancer. For more information, see Setting Up a Load Balancer.

    storage_type

    On OpenShift, you provide your own StorageClasses and set rwx_sc_name and rwo_sc_name. In most cases, leave storage_type empty.

    If you set storage_type to nfs-server, cephfs, or trident, the installer does not install any storage; the StorageClasses named in rwx_sc_name and rwo_sc_name must already exist.

    rwx_sc_nameEnter the name of your ReadWriteMany storage class.
    rwo_sc_nameEnter the name of your ReadWriteOnce storage class.

    nfs_server

    Enter the address (IP or DNS) of your NFS server.

    nfs_path

    Enter the location of your NFS server.

    The mounting point for each logical disk (Sisense app, MongoDB, and Zookeeper) will be created under this path.

    sisense_disk_size

    Important! You must provide enough space to support your Sisense ElastiCube models, at least two times the amount of data in all ElastiCubes.

    Every namespace takes additional logical disk space from the physical disks. If you have not allocated enough space, the installation will fail.

    You can use the following equation:

    sisense_disk_size = 50GB x 3. (In a three node deployment)

    If you allocate space for the application DB and configuration DB (the values of mongodb_disk_size and zookeeper_disk_size) this should be considered as well. If you enter 150GB as the value, this allocates 50GB in a 3 node deployment minus 3 times (the values of mongodb_disk_size and zookeeper_disk_size).

    Sisense also recommends that you specify an additional 5GB free space for the value of sisense_disk_size.

    mongodb_disk_size

    The amount of disk space allocated for the Sisense application database.

    This value should be multiplied by the number of nodes your deployment has.

    It is recommended to leave the default of 20 GB.

    zookeeper_disk_size

    The amount of disk space allocated for the ZooKeeper service.

    This value should be multiplied by the number of nodes your deployment has.

    It is recommended to leave the default of 2 GB.

    namespace_name

    Enter the name of the Kubernetes namespace.

    If you have multiple deployments, for example, for a development and production environment, you should have a unique namespace for each deployment.

    In addition, for multiple deployments, each should have a unique gateway_port value.

    Note: Kubernetes Ports should be released (Non-listening mode)

    gateway_port

    Enter the port of the API gateway for your deployment.

    If you are not implementing SSL, this will be the port used to connect to Sisense.

    is_ssl

    Enter true for secure connections to Sisense. Enter false if you have not implemented SSL.

    If you select true, see Setting Up SSL for Sisense on Linux for more information.

    ssl_key_path

    If you connect to your server securely, enter the SSL keypath.

    When SSL is defined, the Sisense API Gateway Port will be 443 and not the value defined in gateway_port.

    ssl_cer_path

    If you connect to your server securely, enter the SSL certificate path (.cer file).

    uninstall_sisense

    Enter true to uninstall Sisense services, but leave your Kubernetes infrastructure in case it's needed in the future. This can also be used if you need to remove Sisense from your own cloud-based cluster without impacting the cluster itself. Only Sisense the application is removed.

    remove_user_data

    Enter true to delete all user data. This deletes your ElastiCube models, application database, message broker, and plug-ins.

    timezone: "UTC"

    Enter the system time zone. Applicable to the time zone of the relative date-time filters. Format: TZ database name (i.e., UTC, US/Central, Asia Tokyo, Etc/GMC+6).

  7. Run the configuration script.
    ./sisense.sh openshift_config.yaml

    The installer writes its log to sisense-installer.log in the directory you ran ./sisense.sh from. If there are any issues, check this file.

    Once the installation is complete, activate Sisense according to the instructions Activating Sisense on Linux.