# Sisense-Managed Cloud Services

> Sisense's Cloud Managed Service is a cloud-based service that provides a secure, high-performance BI environment. The Sisense Cloud Managed Service is the easiest and recommended way to work with the Sisense app.

*Source: https://docs.sisense.com/main/SisenseLinux/introduction-to-sisense-cloud-managed-services.htm*

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Last updated: June 10, 2026

|  |  |
| --- | --- |
| [Tier](https://www.sisense.com/pricing/#pricing) | [Deployment](https://docs.sisense.com/main/SisenseLinux/introduction-to-sisense-cloud-managed-services.md#ComparisonofManagedCloudandSelfHosted) |
| Grow    Enterprise | Cloud |

Sisense-Managed Cloud is designed specifically for application builders and analytics professionals, allowing you to focus entirely on insights and analytics integration without worrying about infrastructure management.

As the recommended and most effective way to leverage Sisense, the Cloud Managed service provides immediate access to the latest Sisense features, ongoing system optimization, and proactive management. Your analytics environment is continuously monitored and supported by Sisense experts, ensuring maximum uptime with a guaranteed 99.9% SLA.

Furthermore, Sisense secures your data with encryption in transit and at rest, and all connections to the Sisense web
application are over HTTPS. For more information, see [Sisense Cloud Security](https://docs.sisense.com/main/SisenseLinux/sisense-cloud-security.md).

## Comparison of Managed Cloud and Self-Hosted

|  |  |  |
| --- | --- | --- |
| Category | Managed Cloud | Self-Hosted |
| Hosting | Hosted by Sisense on AWS, a cloud provider. | [Deployed on-premises](https://docs.sisense.com/main/SisenseLinux/linux-minimum-requirements.md) or on your own cloud infrastructure (AWS, Azure, or Google Cloud). |
| Maintenance | Fully managed by Sisense, including Sisense [application upgrades](https://docs.sisense.com/main/SisenseLinux/upgrading-sisense.md), monitoring, and infrastructure maintenance. | Requires manual maintenance, Sisense [application upgrades](https://docs.sisense.com/main/SisenseLinux/upgrading-sisense.md), setup of monitoring, and  infrastructure maintenance. |
| Setup Time | Minimal setup; Sisense owns configuration and deployment. | Longer setup time due to server provisioning and configuration. |
| Cost | Pricing that includes hosting. | Potentially lower licensing costs but requires investment in infrastructure and IT resources. |
| Configuration | Limited control over infrastructure configuration, logs, and monitoring of the hosting environment. | Full control over infrastructure, environment configuration, logs and monitoring. |
| Scalability | Easily scalable; Sisense manages resource scaling. | Scalability depends on the infrastructure and team capacity. |
| Security | Managed security, including compliance with standards like SOC2 and GDPR. | Full responsibility for security measures, policies, and compliance. |
| Support | Priority support for infrastructure and software issues. | Support primarily for the Sisense application; infrastructure issues handled by your team. |
| Compliance Requirements | Managed [compliance](https://trust.sisense.com/), with certifications maintained by Sisense. | Organizations must ensure infrastructure meets compliance needs. |
| Disaster Recovery | Built-in disaster recovery with [backups managed by Sisense](https://docs.sisense.com/main/SisenseLinux/backing-up-and-restoring-data.md). | Requires setting up and managing backup and disaster recovery Sisense solution. |
| Technical Expertise | Minimal technical expertise needed. | Requires a skilled IT team for setup and ongoing maintenance. |

### Key Considerations

- **Managed Cloud:** Ideal for all organizations seeking simplicity, reduced operational overhead, and quick deployment without deep technical expertise.
- **Self-Hosted:** Suitable for organizations needing full control over their environments, stricter security requirements, or specific infrastructure customizations.

## Additional Resources

To learn more about Sisense Cloud Managed Services see:

- [Cloud Platform](https://docs.sisense.com/main/SisenseLinux/cloud-platform.md) (cloud hosting architecture, data backups, and access to the cloud environment)
- [Sisense Cloud Security](https://docs.sisense.com/main/SisenseLinux/sisense-cloud-security.md) (security,
  privacy, and related topics)
- [Sisense Cloud Security Controls](https://docs.sisense.com/main/SisenseLinux/sisense-cloud-security-controls.md) (system environment secure deployment, restricted access to the Sisense server, no third party software on the Sisense cloud server, and customer security responsibilities)
- [Sisense Cloud Support Access](https://docs.sisense.com/main/SisenseLinux/cloud-support-access.md) (grant the Sisense Support team with secure, time-limited access to your instance)
- [Sisense Cloud-Based Services](https://docs.sisense.com/main/SisenseLinux/sisense-cloud-based-services.md) (a list of all
  features offered by Sisense that use cloud services)
- [Cloud Connectivity](https://docs.sisense.com/main/SisenseLinux/cloud-connectivity.md) (secured db network connections)
- [Cloud Operations](https://docs.sisense.com/main/SisenseLinux/cloud-operations.md) (maintenance and product upgrades)
- [Sisense Cloud Monitoring](https://docs.sisense.com/main/SisenseLinux/cloud-monitoring.md) (monitoring & observability, proactive incident response, and site reliability engineering)