Customer Data Storage Locations

Below are the locations where Sisense customer data is stored.

Client Side

On the client side, the only data saved are the results of the shown queries. This means that once you open a dashboard, the results of the dashboard's widget are saved in order to show the dashboard.

There may be some additional data that is not shown, but is saved for paging; for example, a Pivot table. However, this is also related to the query defined for those widgets.

Server Side

On the server side, it differs between ElastiCube (EC), Live, and Build to Destination (B2D):

• EC - the data is saved in the cube and in the filesystem on the Sisense deployment, and is not exported outside of it, unless the customers themselves exported the model with data (.sdata)

• B2D - Sisense sends the data to a trusted external Cloud Data Warehouse (CDW); for example, Snowflake or Amazon Redshift

• For Live and B2D - the result set cache saves results for 5 minutes (this is configurable) in order to provide a smoother user experience